FAQ

Compared to real diamonds, do these pieces need any special care?
The short answer: no. Even though the stone is cubic zirconia, everything about the piece is still authentic—the stone is hand-cut and the silver and gold are genuine. This means you shouldn’t need any special care other than your normal routine cleaning. After all, the point is no stress!

How do I answer when people ask if it’s real?
We believe there’s no shame in wearing your Faux Real piece proudly, but hey—we won’t judge you if you fudge the truth, either.

Will people be able to tell whether it’s a synthetic diamond?
This depends on the person and the piece, but generally no. For one, there is more than one grade of CZ (ranging from A to AAAAA). Lower grades tend to be cloudier and more obviously synthetic. But to be honest, the grading system is pretty unregulated and it’s easy to get burned, even with a supposedly AAAAA piece. That’s why we hand-pick, examine, and test every piece personally.

What are pave diamonds?
Pave is a type of setting used for different types of gemstones.  The word pavé comes from the French word for “paved”. Small beads of precious metal are applied in the spaces between the diamonds, to secure them in place.

What happens if I'm not crazy about my purchase?
No worries, you have 14 days to return it for something else that you’re meant to love. Just don't forget to leave the tag on to get a return!

When can I expect to receive my order?
Please allow 3-7 days to process your order.  We use USPS for our shipping carrier.  Once shipped, depending on where you live, it can take a max of 3-5 business days to receive your order. If you need it faster, expedited shipping is available at checkout.